Privacy Policy

Privacy Policy

Introduction

Welcome to https://roofing-and-flashing-bendigo.thebestlocalpro.com (referred to as “our website” or “we”). We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users visiting our website and interacting with our services. By using our site, you consent to the terms outlined herein.

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this policy does not extend to third-party websites or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our data processing practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our website or any linked pages.
  3. Communicate with us via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your user experience and provide efficient services:

  • Account Information: Details required to create and manage your user account, including names, email addresses, and passwords.
  • Payment Information: Payment details such as credit card numbers, billing addresses, and payment history are processed through secure third-party gateways.
  • Financial Information: We may collect financial data related to transactions and services provided.
  • Purchase Information: Details about products or services you purchase from us, including quantities and order dates.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar information from your mobile device when using our mobile applications.
  • Location Data: Geographic data from your device when you access our location-based services.
  • Feedback and Reviews: Comments, suggestions, and reviews you submit to us.
  • Social Media Information: Data from social media platforms when you interact with our content or use our sharing features.
  • Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We collect this data through various means: user input forms, account registration, order processes, surveys, website analytics tools, and automated tracking technologies like cookies and web beacons.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide personalized services. We use cookies for several purposes:

  • Strictly Necessary: These cookies enable basic functions of our website, such as page navigation.
  • Preference and Analytics: They remember your preferences and help us analyze website performance.
  • Marketing: Cookies may be used to deliver targeted advertising and track marketing campaigns.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, including providing services, fulfilling orders, improving our website, and complying with legal requirements. Once these purposes are met, or when data becomes outdated, we securely delete or anonymize the information.

Security Measures

Implementing robust security measures is essential to safeguard your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children, and any such data will be deleted if discovered.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access and Rectification: The right to access and request corrections for inaccurate or incomplete data.
  • Erasure and Restriction: Request the deletion or restriction of processing for specific purposes.
  • Data Portability: Obtain a copy of your data in a structured, commonly used format.
  • Objection and Non-Discrimination: Object to the processing of your data and be free from discriminatory practices.
  • Withdrawal of Consent: Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights or have any data-related inquiries, please contact our Data Protection Officer using the details provided below. We aim to respond promptly to all legitimate requests.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and protections.

Contact Information

For any questions, feedback, unsubscribe requests, or data access/correction queries, please contact us:

Email: [email protected]
Address: Roofing & Flashing Bendigo, Privacy Team, [Your Address]